Frequently Asked
Questions

Once we receive your returned item, it will be inspected, and you will be notified of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 5-10 business days.
To return an item, go to your account and select the order containing the item you want to return. Click on "Return Item" and follow the instructions. You will receive a return label to ship the item back to us.
You can track your order by logging into your account and visiting the "Orders" section.
We accept various payment methods, including credit/debit cards, Tamara, and digital wallets like Apple Pay.
To place an order, browse through our catalog, select the product you wish to buy, choose the appropriate options (like size, color, etc.), and click "Add to Cart." Once you're ready to purchase, click on the cart icon and proceed to checkout.
Yes, having an account helps us provide you with better service, such as tracking your orders and saving your preferences for future purchases. However, you can also check out as a guest.
As you wish
-Sign in and navigate to My Orders. -Go to the order details page -Click on Report Issue If you need further assistance, contact us.
No, tips are not included in the order total. After the order is delivered, a message will be sent to the Customer requesting a rating. Please encourage our hard-working delivery persons and be generous!